Our Return Policy

We want you to love your WARDOBE purchase, but if you need to make a return, we're here to help!

You have 14 days from receiving your item to request a return. To be eligible, the item must be in the same condition as when you received it—unworn, unused, with tags, and in its original packaging. Please also have your receipt or proof of purchase handy.

How to Start a Return

Contact us at support@wardobe.com to initiate your return. Once your return is approved, we’ll provide a return shipping label and detailed instructions. Please note that returns should be sent to the following address: [INSERT RETURN ADDRESS].

To make the process smooth, be sure to contact us before sending any items back—this helps us assist you better!

Damages and Issues

We carefully inspect every order, but if something isn’t right, we’re here to fix it. If your item arrives damaged, defective, or incorrect, contact us immediately at support@wardobe.com so we can make things right. If the error was on our end, we’ll cover all shipping costs for the return and replacement.

Unfortunately, we also can’t accept returns on sale items or gift cards. If you’re unsure whether your item is eligible, feel free to reach out—we’re happy to assist!

Exchanges

The quickest way to get what you need is to return your current item and place a new order for the replacement. Once your return is accepted, you can proceed with the new purchase.

Refunds

Once we receive and inspect your return, we’ll notify you of the refund status. If approved, you’ll be refunded to your original payment method within 10 business days. Please keep in mind that your bank or credit card company may take a few additional days to process the refund.

If it’s been more than 15 business days since your return was approved and you haven’t received your refund, contact us at support@wardobe.com so we can assist further.

Shipping Costs for Returns

• Our Mistake: If we shipped the wrong item, we’ll cover all shipping costs for both the return and replacement.

• Other Reasons: For all other returns (e.g., change of mind, incorrect size), customers are responsible for the shipping costs. If you’d like, we can help arrange a discounted return label for your convenience.