Privacy policy

Privacy Policy

Last updated: May 2026

Who We Are

WARDOBE is operated by AESTHE WARDOBE LLP, registered at 14/39, Thiruvallur Salai, Taramani, Chennai, Tamil Nadu – 600113, India.

When you visit wardobe.com or place an order with us, you are trusting us with your personal information. This Privacy Policy explains what we collect, how we use it, and what rights you have over it.

What Information We Collect

Information you give us directly:

Name, email address, phone number
Delivery address and billing address
Order details and purchase history
Any messages you send us via contact forms or email

Information collected automatically:

IP address and browser type
Pages visited, time spent on site, clicks and navigation behaviour
Device type and operating system
Cookies and tracking data (see Cookies section below)

How We Use Your Information

We use your personal information to:

Process and fulfil your orders
Send order confirmations, shipping updates, and delivery notifications
Respond to your queries and customer service requests
Improve our website, products, and overall shopping experience
Send you marketing communications (only if you have opted in)
Comply with our legal obligations under Indian law

We do not sell your personal data to third parties.

Payment Processing

All payments on wardobe.com are processed securely through Cashfree Payments. We do not store your card details, UPI credentials, or any financial information on our servers. Your payment data is handled entirely by Cashfree in accordance with PCI-DSS standards.

For more information, see Cashfree's Privacy Policy at cashfree.com.

Sharing Your Information

We share your information only where necessary to operate our business:

Cashfree Payments — to process your payment securely
Shopify — our e-commerce platform that powers wardobe.com
Shipping partners — to deliver your order (name, phone, address only)
Meta Platforms (Instagram/Facebook) — we use Meta Pixel to measure the effectiveness of our advertising. This may involve sharing anonymised or hashed data about site activity with Meta. You can opt out via your Facebook Ad Preferences.

All third parties are required to handle your data securely and only for the specific purpose we share it for.

Cookies

We use cookies to make our website work properly and to understand how visitors use it. Cookies we use include:

Essential cookies — required for the site to function (cart, checkout, session)
Analytics cookies — to understand traffic and behaviour on our site
Marketing cookies — placed by Meta Pixel to track ad performance

You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to use the site.

Your Rights

Under applicable Indian privacy law (Information Technology Act, 2000 and IT (Amendment) Act, 2008), you have the right to:

Access the personal data we hold about you
Correct any inaccurate or incomplete information
Request deletion of your personal data, subject to legal and business retention requirements
Opt out of marketing communications at any time by clicking "Unsubscribe" in any email or contacting us directly
Withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, contact us at wardobeclothing@wardobe.com.

Data Retention

We retain your personal data for as long as necessary to fulfil orders, resolve disputes, comply with legal obligations, and improve our services. Order records are retained for a minimum of 3 years in line with Indian tax and accounting requirements.

Children's Privacy

wardobe.com is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website operates on HTTPS. Payment data is handled exclusively by Cashfree's secure, certified infrastructure.

No method of transmission over the internet is 100% secure. If you have concerns about the security of your data, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of wardobe.com after changes constitutes your acceptance of the updated policy.